Mosaic Home Interiors

Mosaic Home Interiors Design Consultation

Design Process

At Mosaic, we strive to service all clients. Whether you are coming in for the first time or have worked with us in the past, please know that the Design Process truly starts with the client having an initial consultation with one of our Sales Consultants. This preliminary conversation is critical to enable our team to gather all the information they need to best help you with your project. You may be surprised when the consultant asks questions that you haven’t given much thought to previously.

If you aren’t quite ready to start the Design Process, you are always welcome to take your time and browse our Showroom to gather ideas. We have hundreds of displays and installations that are sure to inspire and get those creative juices flowing. When you are ready to sit down with a consultant, check back in with us, and we will do our best to accommodate you or schedule a follow up appointment.

Appointments are Recommended

In order to best serve you, our professionally-trained Sales Consultants are available by appointment. Our consultants understand the design and construction process and will work with you in concert with your contractor to ensure that your project exceeds your expectations.

We have found that the most productive interaction for clients is when the full scope of a project is understood by all parties involved. In order to help guide you, we have put together the following Project Management Checklist:

  • Have a contractor or trade professional confirmed if you are not installing the material yourself.
  • Know your time frame, and when you are expecting to have your project start.
  • Think about your budget, and what is most important to you. Our creative Consultants can balance things better if they know your goals and parameters.
  • Confirm any and all structural changes prior to your appointment.
  • Take a look on Houzz, Pinterest, etc., and start an idea book for inspiration. A picture speaks a thousand words, so whatever you find that speaks to you will certainly help our Sales Consultant guide you during your consultation.
  • Schedule your initial consultation to start the Design Process at Mosaic Home Interiors.
  • Bring house plans and/or pictures and measurements of the areas in which you are working.

Once you and your Sales Consultant develop a plan, a formal selection sheet will be completed that will clearly outline your products and installation ideas. It is important to carefully review your choices because some manufacturers are very strict about product returns. In fact, some products cannot be returned. We want to make certain that you are 100% confident and satisfied with your selections.

When applicable, your Sales Consultant will review the care and maintenance, CARB compliances, certifications, and warranties involved with the products you have selected. We want you to be pleased with your results for years to come.

After approving your selections, you will be provided with a copy for your records. The template layouts will be kept on file at Mosaic Home Interiors and provided to you at time of purchase. All this information is available for your contractor and/or builder from our Design team.

  • Samples are available by request. Inquire with Sales Representative for specific details.
  • We are happy to provide information on how to figure the quantity of tile you may need, but as we are not onsite at the job, we cannot determine this figure for you. Since we do not install tile, it is the tile contractor's responsibility to inform you of how much tile to order if you elect to order the materials yourself.
  • Returns must be made within 30 days. Natural Stone, Glass, Special Order items and Sale items cannot be returned. Shade-Controlled material may only be returned if there are two or more cartons of the same item. There is a 20% Restocking Fee for returns.
  • $35.00 Charge for all returned checks.
Mosaic Tile Company proudly accepts Visa, MasterCard, Discover and American Express.
Design Center: M - F: 8:00 am - 5:00 pm     •     Sales Counter & Warehouse: M - F: 7:30 am - 4:30 pm
Customer Service Representatives available M - F 8:00 am - 5:00 pm EST
800.828.9265 option 4.
Design Centers M - F: 8:00 am - 5:00 pm
Sales Counter / Warehouse M - F: 7:30 am - 4:30 pm
Customer Service Representatives
available M - F 8:00 am - 5:00 pm EST
800.828.9265 option 4